RESERVING YOUR TOUR:
- A deposit equal to a minimum of one full guest fare (including sales tax and 15% base gratuity) is required to reserve your seat on a multiple group tour. Final number of guests attending must be confirmed within 3 days of tour date.
- When you book a tour with us a confirmation email will be sent to the email address on file for the amount of your tour.
- We accept Cash, MasterCard, Visa, American Express and Discover
- Private Group Tours cancelled with advance notice of 7 days or more will receive a refund of their deposit.
- Payment received for tours at least 72 hours prior to scheduled tour will receive a credit towards future bookings competed within one calendar year of cancellation.
- Cancellations within 71 hours or less of scheduled tour or failure to show up, will result in the full amount being charged to the card on file based on the number in the reservation including tasting fees. This policy also applies to partial cancellations. There are also no refunds given on tour tasting fees.
- Pickup in Downtown Austin, East, West or South Austin is included in your tour price. Additional transportation charges may apply for any pick up north of Downtown Austin. We pickup in Dripping Springs, Wimberley, San Marcos, Kyle, Marble Falls, Johnson City, and Fredericksburg at no additional charge.